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My Allset credits disappeared, and I was charged in my payment method. What do I do?

It may be due to a violation of our Terms of Use.

- In this case, your account has been restricted, and Allset credits have been removed and disabled for your account.

- When this happens, please email us at and we'll take a closer look at this issue.

- Also, see 'Why credits disappeared from my account?' in the CREDITS AND PROMOTIONS section to know what happened to your account.

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