Help Center

What do I do when I arrive at the restaurant?

- Restaurants with no-contact pickup option will leave your order in a designated contactless area (usually near the entrance) for a safe and easy pickup.

- Restaurants with curbside pickup option will bring out your food upon your arrival. Just tap on the phone icon under the order progress bar in-app to call the restaurant and let them know you arrived.

- At a counter service restaurant, simply tell your name or your order ID (a 3-digit number under your progress bar). Ask for your Allset order at the counter and grab any spot available. Your meal will be packed to-go if you ordered for pickup.

- At a full-service restaurant, just tell the host that you have an order with Allset. You will get served in minutes. The app handles the payment and tip, so you can leave when you are ready.

Still need help?

Reach us at support@allsetnow.com or — we will respond as quickly as possible.