We're sorry that your order was not ready on time. Restaurants do their best to prepare the orders within the estimated time, but delays may happen if restaurants are busier than usual.
Please let us know about this issue using the order feedback section in your Past Orders. We will do our best to make it up to you and share your feedback with the restaurant to help them improve.
- You can also contact us at email@example.com, specifying how long you had to wait and whether the restaurant explained the delay.
- Please note that a refund is not guaranteed in such cases.
Still need help?
Reach us at firstname.lastname@example.org or — we will respond as quickly as possible.