Help Center

I arrived, but the restaurant did not receive my order.

We're sorry to hear that. Please show the restaurant's staff what you have ordered on your phone so that they could double-check and assist you further with your order.

Our team is doing our best to make sure this never happens. Please tell us about your problem using the order feedback section in your Past Orders so that we could handle this issue with the restaurant.

If the restaurant couldn't assist you, call us at +1 (510) 210-1052 and we will make things right for you as fast as possible.

Still need help?

Reach us at or — we will respond as quickly as possible.