Help Center

How can I change prep time for an order?

If you’re using the Allset Merchant App to receive orders, you can adjust the prep time for each order before confirmation.

How it works:

1. When reviewing a new order, you can easily change the default prep time by using the + or - symbols.

2. Adjust default prep time to a more appropriate one at 5-minute intervals and up to 30 minutes.

3. After adjustments, tap ‘Confirm’ and start preparing the order.

To access this feature, please download the latest version of the Allset Merchant App on your Android device.

Still need help?

Reach us at restaurants@allsetnow.com or — we will respond as quickly as possible.