Frequently Asked Questions

ABOUT

What is Allset for Business?

Allset for Business is a simple lunch solution for companies to feed their employees and hold effective business meetings at restaurants nearby.

With Allset, your employees can have lunch at restaurants nearby in under 30 minutes and return refreshed and more productive. You can impress сlients and partners with great service and food, and minimize distractions to hold an effective meeting.

How does it work?

Companies sign up with Allset for Business and access their web dashboard. After that they create their lunch program - add employees to participate and give them monthly lunch budgets.

Employees use the Allset app to order lunch at restaurants nearby. In the restaurant they get seated and served in short order. The app handles the payment so employees can leave when they want. All payments within a pre-set monthly lunch budget are charged to the company payment method.

How can my company benefit from Allset for Business?

Companies can save time as there is no need to handle lunch and business meeting reimbursements. They can simplify lunch management by giving employees individual lunch budgets and have all expenses in one place. Also, companies can boost productivity as lunch breaks help employees return to work with more energy and productivity increased by 30%.

What are the benefits for employees who use the app?

Employees can enjoy a better lunch at the best local restaurants. No more waiting for a table, food, and check - you are in-and-out and completely done in under 30 minutes. It’s a much better alternative to fast food or eating at a desk.

Employees can also hold better meetings with clients and partners by minimizing distractions and taking the guesswork out of business lunches.

How much do I pay for the Allset service?

The Allset service is free. We do not charge any transaction or monthly fees from companies and their employees.

What are the terms and conditions of the contracts?

We make it easy with no contracts & no cost at all. Terms of Use are listed here: https://allsetnow.com/corporate/terms/

I already use a catering / delivery service. Why do I need Allset?

Unlike catering and delivery services, Allset allows your employees to leave their desks for a full -service lunch which results in increased productivity. Using Allset takes up no office space, it requires no daily management and has a small service fee compared to other services.

Still, if you use catering or delivery to feed your employees, Allset can work great alongside these services. Apart from a better employee lunch, you can use Allset for business meetings, job interviews, or employee perks.

SETUP

How do I start with Allset for Business?

1. Sign up with Allset for Business at www.allsetnow.com/for-business to get access to your web dashboard.

2. Once logged in, connect your payment method. All orders are billed to one payment method, so expenses are all in one place.

3. The last step is to create your lunch program - add employees and set monthly lunch budgets.

How do I navigate my web dashboard?

After you are registered you can enter your dashboard page and start navigating. Your web dashboard displays your employees activity: orders, restaurants, and money spent. The dashboard allows you to set your lunch program budget and manage the list of your employees online.

How do I add employees to my lunch program?

Go to 'Employees' in the dashboard menu, create a group (e.g. 'Sales'), and add employees to the group by downloading a list of email addresses or adding them one by one. Each employee will get a welcome email when added to your lunch program.

How do I set lunch budgets?

Go to 'Employees' in the dashboard menu, choose a group of employees, and enter your monthly lunch budget per employee in the 'Monthly Budget per Employee' input. Lunch budget will be automatically added to employees accounts when they install the Allset app. Unused money in any month will be carried over to the following months.

How do I stop using Allset for Business?

You can turn off your lunch program whenever you want. There are no contracts or commitments.

ORDERING AND PAYMENT

How do employees start using Allset for Business?

Once added to your lunch program, the employee will get a welcome email with a link to install the Allset app. The employee needs to sign up with the same email address you used to add the employee to your lunch program. Once completed they are ready to place orders. Lunch budget is already submitted to their account.

Where can employees view their lunch budget?

Employees can go to 'Promotions' in the app to view their lunch budget. Unused money in any month will be carried over to the following month.

How do employees place their orders?

First, the employee books a table for the desired time at a restaurant nearby. Then they order their food from a wide variety of menus. Paying for lunch with the designated corporate payment method is done entirely through the app.

What do they do when they arrive at the restaurant?

They just tell the host their name and are served in short order and finished in under 30 minutes. The app handles the payment so the employee can leave when they want without any notice.

When do I actually pay for the employee order?

The employee payment is automatically charged after the restaurant confirms the order. All payments are done before the employee arrives. Each order is charged $1 regardless of order total.

How can employees invite other people to join them for lunch?

In the app, the employee can invite other people from their phone contacts to join them for lunch. Invited users need to accept the invitation in a text message or the app. They then order and pay separately through the app.

What does the employee do if they are late?

We send a notification to the employee 15 minutes before their reservation, asking them to call restaurants directly if they are running late. Our partner restaurants easily adjust lunch reservations according to the new arrival time.

Can the employee cancel an accepted order and request a refund?

The employee can request a refund up to 30 minutes before their arrival time so restaurants have not started to cook their food yet. For any cancellation less than 30 minutes before arrival time the employee must call the restaurant directly and get approval to cancel and refund the order. If the employee calls with less than 30 minutes before service, it’s up to the restaurant if they want to refund them or not.

Can the employee continue using Allset after they spend their lunch budget?

Yes. All orders will be billed to their personal payment method once they run of lunch budget.

Still need help?

Reach us at support@allsetnow.com - we will respond as quickly as possible.

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