Frequently Asked Questions

ABOUT

What is Allset for Business?

Allset is the #1 way to provide your team with company paid or co-paid employee meals at restaurants. With Allset, your employees can enjoy restaurants on their own schedule: reserve their meals before arrival and be in-and-out of the restaurant within 30 minutes.

How does it work?

After you sign up at www.allsetnow.com/for-business and create your company account, you can create your meal program in 3 easy steps:

1. Add company payment method
Use a single company payment method for employee meals at restaurants. You will only be charged when employees added to your meal program start ordering with Allset.

2. Add employees
Once added to your meal program, each employee will receive an invitation email with further instructions. You can create different employee groups and vary employee budgets.

3. Set employee budget per meal
Employee orders will be charged to the company payment method. Everything above employee budget per meal is paid by the employee.

Allset covers the first 20 meals so that your team can try it for free.

How can my company benefit from Allset?

Companies love us for clear costs, thousands of food options, and convenience.

Happier employees
Dining at restaurants empowers your employees to be happier and more productive.

Clear costs
The company only pays or co-pays regular restaurant menu prices. No additional fees.

Use anytime, anywhere
Both in-office and field employees can enjoy any of our 1,000+ restaurants on their own schedule.

Real dining experiences
Your employees receive exceptional service at great restaurants, not food in a box.

What are the benefits for employees who use Allset?

Allset connects your team with 1,000+ restaurants for a sit-down breakfast, lunch, dinner, and more. This is a better alternative to delivery, takeout, and in-office meals. Multiple studies show that taking a break and eating out help employees return to work with more energy and productivity increased by 30%.

How much do I pay for the Allset service?

We do not charge any additional fees from companies and their employees. The company only pays or co-pays regular restaurant menu prices.

What are the terms and conditions?

We make it easy with no contracts or obligations. Terms of Use are listed here: https://allsetnow.com/corporate/terms/

My company uses catering/delivery services. Why do we need Allset?

Allset is not like any other service. It allows your team to go beyond in-office meals. Using Allset takes up no office space, it’s easy to manage, plus there’s no service fee compared to other services. Apart from employee meals, you can use Allset for business meetings and employee perks.

SETUP

How do I start with Allset for Business?

First, sign up at www.allsetnow.com/for-business and create your company account. After that you can log in to your dashboard and create your meal program in 3 easy steps:

1. Add company payment method
Use a single company payment method for employee meals at restaurants. You will only be charged when employees added to your meal program start ordering with Allset.

2. Add employees
Once added to your meal program, each employee will receive an invitation email with further instructions. You can create different employee groups and vary employee budgets.

3. Set employee budget per meal
Employee orders will be charged to the company payment method. Everything above employee budget per meal is paid by the employee.

Allset covers the first 20 meals so that your team can try it for free.

Tell me more about 20 meals covered by Allset. How do they apply?

We provide companies with $200 in free Allset credits to give us a try. Credits are valid for companies that added 5+ employees and active for 14 days after the company registration.

Each employee will be able to use a maximum of $10 in free Allset credits per order.

Depending on employee budget per meal, everything above $10 will be charged to the company payment method or paid by the employee:

1. If the employee budget per meal is $10 or less, everything above $10 is paid by the employee.

2. If the employee budget per meal is more than $10, the difference will be charged to the company payment method. Everything above employee budget per meal is paid by the employee.

The company only pays or co-pays regular restaurant menu prices. No additional fees.

How do I add employees to my meal program?

In the “Employees” section, you can add employees to your meal program by creating employee groups and setting employee budgets per meal. Each employee will receive an invitation email with further instructions.

How do I set employee budget per meal?

Go to the “Employees” section, choose a group of employees, and set your employee budget per meal. You can create different employee groups and vary employee budgets. You will only be charged when employees added to your meal program start ordering with Allset.

How do I stop using Allset for Business?

You can ask us to turn off your meal program whenever you want. There are no contracts or obligations for you.

ORDERING AND PAYMENT

How do employees start using Allset?

Once added to your meal program, each employee will get an invitation email with further instructions. The employee needs to sign up with the same email address that you used to add the employee to your meal program. For this reason, we highly recommend you to use the work email address of employees.

Once registered, the employee is ready to use Allset. Company credits will automatically apply at checkout according to a preset employee budget per meal.

Where can employees view their budget per meal applied?

At the moment, employees can only view the company credits when they're applied at checkout.

How do employees place their orders?

The employee makes a reservation, orders their meal from a menu, and pays the check before arrival. This allows each employee to be in-and-out of the restaurant in 30 minutes or less.

What employees do when they arrive at the restaurant?

The employee is served upon arrival and finished in under 30 minutes. Allset handles the payment and tipping, so the employee can leave when they want.

When do I pay for the employee order?

The company payment method is automatically charged after the restaurant confirms the employee order. All payments are done before the employee arrives at the restaurant.

The company only pays or co-pays regular restaurant menu prices. No additional fees.

How can employees invite other people to join their reservation?

Each employee can invite friends and colleagues to join their reservation. Invited friends receive an invitation in a text message and order and pay separately using Allset.

What does the employee do if they are late?

We ask everyone to contact us as soon as possible so that we can notify the restaurant and make the necessary adjustments. Our partner restaurants easily adjust their reservations according to the new arrival time.

Can the employee cancel an accepted order and request a refund?

We ask everyone to contact us directly, and we'll try our best to cancel the order. We won't be able to refund the order if the restaurant has already started to prepare the food.

Can the employee continue using Allset without company credits?

Yes. All orders will be charged to their personal payment method.

Still need help?

Contact us at +1 (415) 580-7989 or corporate@allsetnow.com.

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